TERMS & CONDITIONS

RATES & ACCOMMODATION

All the rates are in euros and are per night.
For further information regarding the number of guests we can accommodate in the house and each room, please contact us. Rates are subject to change without notice. Accommodation is subject to availability.

BOOKING & PAYMENT

All the bookings are pre-paid.

- Fifty per cent (50%) of the total booking will be paid to Pura Comporta when the reservation is confirmed.
- The remaining fifty per cent (50%) of the total booking will be paid to Pura Comporta sixty (60) days before check-in.
For security reasons, we only accept payments to Pura Comporta bank account. We will send you an invoice with the name of the reservation. If you want to include any Vat Number or if you want the invoice in a different name or company name, please inform us by our booking email once the transfer is made. If you have any problems or doubts during the booking process, please contact us at our booking email booking@puracomporta.com.

Pura Comporta will collect a security deposit amounting to 3.000 € - this amount minus any applicable charges is refundable at the end of the holiday.

CANCELLATION POLICY
  • Cancellations 60 days or more before arrival – 20% of total stay retained by Pura Comporta
  • Cancellation 59 days before arrival – 100% of total stay retained by Pura Comporta

To cancel a reservation please contact: booking@puracomporta.com

The refund can take from 5 to 25 days after the cancelation depending on the bank.
No refunds are given for “no show”, vouchers, flight cancellations, delays or departure from the houses early or by any mistake on the booking process.

We reserve the right to modify, alter, or substitute all or any part of our services when reasonably necessary or advisable. Should this occur, we agree to provide the best alternative available.

PURA COMPORTA ACCOMODATION
1.

Prices include the use of the house, cleaning and all taxes. The maximum capacity is 7 guests.

2.

The minimum stay is specified above. In case a guest would like to stay longer (+1 month) period please send your request to booking@puracomporta.com.

3.

Please be aware that the house has a pool. It is the guests responsibility to ensure the safety of those who do not know how to swim, especially children.

4.

We do not allow any pets inside or outside the house. (Penalty equal to security deposit).

5.

Smoking is only permitted outside the house with the exclusive use of an ashtray. Otherwise, there’s a high possibility of causing a fire that the guest that made the booking will be responsible for. (Penalty equal to security deposit).

6.

The usage of the house is limited to the number of guests specified in the booking conditions, other people from the outside are not allowed on the property. (Penalty equal to security deposit).

7.

Although there is no required damage deposit, guests are responsible for ensuring everything is in the exact same condition as when they arrived.

8.

Please be aware guests are subject to extra charges for any non-compliance with our terms and conditions presented above.

9.

Any photo or video production for advertisement, propaganda or commercial purpose are strictly forbidden during the stay. Photoshoots and media matters must be discussed before booking.

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