Pura Comporta treats with profound respect and seriousness the safeguarding of its guest’s privacy about the guest as an individual, such as name, birth country, address, age, gender, e-mail, telephone number, preferences and specific requests stated before, during or after the stay, including digital correspondence exchange. This data will be collected only with the guest’s prior consent and processed in compliance with the European union legislation on the general data protection regulation.
Our mission is to present the guest with a superior customer service. Personal information is collected to assist Pura Comporta in making a reservation for a guest and aid in providing the services requested by the guest. By keeping this data, Pura Comporta improves the service delivered to the guest every time there is a returning guest, it allows the guest and Pura Comporta to confirm prior transactions and reconcile statements or invoices and helps keep the guest informed of the latest offers or other information that may be of their interest. If the guest wishes not to receive information from Pura Comporta that request can be made through an e-mail to firstname.lastname@example.org..
Please see the cookies policy below.
When making a reservation:
Guest’s personal information will only be shared without his consent, outside Pura Comporta services, where: (1) it is required or authorized by law to do so (for example, in response to a legal subpoena); (2) it is required to provide the guest with services requested by him, in which case it will be considered to have implied consent; (3) if the stay has been paid by a third party (billing information will be provided to the paying party). If Pura Comporta suspects any unlawful activity is taking place, it may investigate and/or report its findings or suspicions to the police or other relevant law enforcement agency.
It may be stored indefinitely by Pura Comporta if there is a business purpose for doing so.
The guest may access, correct, add, update or delete his personal data by contacting Pura Comporta using the e-mail: email@example.com. Pura Comporta may request a copy of a valid identification document to protect the guest´s privacy and confirm identity before making any changes.
“Cookies” are small text files that are stored on the user’s computer or mobile device through the web browser, retaining only information related to the user’s preferences and not personal data. The placement of cookies will help the website to recognize the user’s device next time he will visit. Cookies used do not collect information that identifies the user, storing only generic information, such as how the user arrives at the website and the way he uses it or from which country the user is accessing the website. At any time, the user can, through the web browser, decide to be notified of the receipt of cookies or block their respective entry on the system. The refusal in using cookies on the website may result in the impossibility to access some of the website’s areas or to receive tailored information.
Cookies are used to help determine the usefulness, interest and number of accesses the user gives to his websites, allowing for faster and more efficient navigation and eliminating the need to repeatedly enter the same information.
For more information about cookies and how they are used, please go to the following link: www.cookielaw.org